Baa-ram-ewe! Baa-ram-ewe! To your breed, your fleece, your clan be true

Who earns your loyalty and why?

It's a tough question because we rarely think about who or what gains our loyalty. The sheep in Babe give their hierarchy in the title of this post, but for clinicians the distinctions are not always clear.

Is it your practice or department which comes first? Is it your speciality? Is it your health community?

It is too trite to say that you are loyal to your patients, especially since all too often it is they who remain loyal to the practitioner who has failed them in the past.

This loyalty issue has a nasty inverse consequence. I recently met someone who worked for a specialist trust. She described consultants from that speciality who worked in nearby DGHs as having failed to attain the standards required to work in her organisation, and in effect, not fit to treat her dog.

When loyalties are put in conflict, such as organisational mergers we are likely to see reactions which are unpredictable, possibly aligned to loyalties not apparent to those outside the group. These conflicts will be increasingly common as the commissioning agenda develops.

Go with the Flow

It's interesting looking at how other professionals work to see if there's something we can adopt in medicine. This last month or so I've been interested in Flow. It all started with the golf, a young player nails the first round, leads the board but next time around he's hopeless- the yips have struck.

Equally in snooker, darts, chess, whatever there are moments when the players are so "in the moment" that for them the game is over in seconds, their performance is faultless, the result dramatic.

This state of "Flow" is something we should be able to promote in medicine. At the very least we should be able to redesign our environments to promote the chances of us being able to deliver an optimal experience.

Here are  a few suggestions to be going on with:

  • Prevent interruptions when focus is needed- do not disturb rules.
  • Promote an environment which facilitates relaxation
  • DO ONE TASK AT A TIME
  • Turn off e-mail notification, mobile phones etc.
  • Plan the session to reduce breaks in flow- prepare papers, tools etc.

I'm sure there are dozens of other ways we can go with the flow, I'll keep looking and let you know.